Privacy Policy — Jo & Marsh Creations
This Privacy Policy explains how Jo & Marsh Creations (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit or make a purchase from:
https://www.joandmarshcreations.co.uk
By using our website, you agree to the practices described in this policy.
1. Who We Are
The website is owned and operated by Jo & Marsh Creations, which acts as the data controller for your personal information.
We are committed to protecting your privacy and ensuring your data is handled securely and lawfully.
2. Information We Collect
a) Device Information (Automatically Collected)
When you visit our website, we automatically collect certain technical information, including:
• Your web browser type
• IP address
• Time zone
• Cookies installed on your device
• Pages or products you view
• How you arrived at our site (e.g., search terms, links)
• How you interact with the site
We refer to this as Device Information.
b) Information You Provide
When you make a purchase, register an account, or fill in a form, we may collect:
• Name
• Address
• Email address
• Phone number
• Payment information (processed securely by third‑party payment providers)
• Any other information you choose to provide
This information is necessary to fulfil your order or respond to your enquiry.
3. Why We Process Your Data
We process your data to:
• Fulfil orders and provide customer support
• Communicate with you about your order
• Improve our website and services
• Detect and prevent fraud or misuse
• Comply with legal obligations
We only collect the minimum amount of data required for these purposes.
You can browse the website without providing personal information, but certain features (such as placing an order or contacting us) require it.
4. Your Rights (UK & EU GDPR)
If you are a UK or EU resident, you have the right to:
• Be informed about how your data is used
• Access the personal data we hold
• Correct inaccurate information
• Request deletion of your data
• Restrict how your data is processed
• Object to certain processing
• Request data portability
• Not be subject to automated decision‑making or profiling
To exercise any of these rights, contact us at:
We process your information to fulfil contracts (e.g., when you place an order) or for legitimate business interests. Your data may be transferred outside the UK/EU (e.g., to payment processors or hosting providers), but only to services that comply with GDPR standards.
5. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the privacy practices or content of those websites. We recommend reviewing their privacy policies before providing any personal information.
6. How We Protect Your Information
We use reasonable technical and organisational measures to protect your data, including:
• Secure servers
• Access controls
• Encryption where appropriate
However, no method of internet transmission is 100% secure, and we cannot guarantee absolute protection.
7. Legal Disclosure
We may disclose your information if required by law or if we believe it is necessary to:
• Protect our rights
• Comply with legal processes
• Prevent fraud
• Protect your safety or the safety of others
8. Contact Us
If you have questions about this Privacy Policy or wish to exercise your data rights, you can contact us at:
Email: contact@mport.co.uk
